The Minders system of total building and garden care includes, regular
scheduled visits, committed Franchisees and staff who are
pro-active and have an attention to detail, head office support
and ancillary landscaping services all combine to provide
Managing Agents and Owners Corporation committees with a complete
package they can depend upon.
Ø
Regular Scheduled Visits
The Minders system is to visit your property on a regular scheduled
programme. During the year, as the season's change, The Minders
change their routine to match the duties that are required - eg
- an emphasis on lawn mowing in spring, and leaves in Autumn.
Ø
Committed Staff
The Minders operate a franchised system. A Minders Franchisee cares
about maintaining relationships with their clients, and is
interested in scheduled work to sustain the business.
Franchisees have a commitment to sustain their business, having made a
financial commitment to purchase their Minders business,
and go that extra mile for customer service.
Ø
Attention to Detail
The Minders have an internal quality control system, to ensure work is completed to a high standard, and that any property problems
are recognised and rectified. A Minders
representative is on site weekly, fortnightly or monthly thus
maintenance problems are recognised early and subsequently
advised to the Managing Agents - this saves you worry, time and
money.
Ø
Head Office Support
Our head office operates as a central point to co-ordinate all your property requirements. This saves your valuable time leaving messages for operators in the field and missed calls. We also maintain a full history of all correspondence and works carried out at your properties over its service period with The Minders, to assist when you have changes to your management portfolio.
Ø
No Territories
The Minders Franchisees do not have territories -
instead Franchisees are allocated properties according to their skills. Property Managers
can be assured that the best qualified Minders
representative is looking after their properties. However, The
Minders do have the ability to change an operator, should they
not suite the specific needs of a property.
Ø
Insurance
The Minders group has $10 Million public liability
insurance. The Minders is a professional and reliable
company that has all the required licenses, Occupational Health
and Safety procedures and insurances necessary to protect its
Franchisees, employees, and client's properties.
Ø
One-Off Landscaping Services
Not only can The Minders system provide regular property
maintenance, but The Minders can also provide an
expert landscaping service to rejuvenate your property and
increase its value.
The Minders provides a complete property maintenance service.